Privacy
Data Privacy Policy
Effective Date: January 1, 2023
Last Updated: December 30th, 2024
Scope of the Policy
This Policy applies to all personal data collected, processed, and stored by VDL Technologies from clients, employees, business partners, website visitors, and any other stakeholders. It governs data collection through our website, applications, products, services, and offline activities.
Data Collection
We collect personal data in the following ways:
Information You Provide:
- Name, email address, phone number, and company details when you fill out forms on our website or contact us.
- Payment information when purchasing our services.
- Feedback and communication during customer support interactions.
Automatically Collected Information:
- IP address, browser type, device identifiers, and cookies during visits to our website.
- Usage data, such as pages visited, time spent, and actions taken on our platforms.
Third-Party Data:
We may collect information from trusted third-party sources, such as marketing partners or public databases, to enhance our services.
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Consent: When you explicitly agree to the processing of your data.
- Contractual Necessity: To fulfill our obligations under a contract with you.
- Legal Obligations: To comply with legal and regulatory requirements.
- Legitimate Interests: To pursue our legitimate business interests, provided these do not override your rights and freedoms.
Use of Personal Data
Your data may be used for:
- Providing and improving our products and services.
- Personalizing your experience and tailoring content.
- Processing transactions and fulfilling contractual obligations.
- Sending marketing and promotional communications (with your consent).
- Complying with legal obligations and enforcing agreements.
Sharing of Personal Data
We do not sell or rent personal data to third parties. However, we may share your information with:
- Service Providers: Trusted partners who process data on our behalf under strict confidentiality agreements.
- Regulatory Authorities: Regulatory Authorities: To comply with legal or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Transfers
When transferring personal data across borders, we ensure:
- Compliance with applicable data transfer regulations.
- Implementation of appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Policy.
- Comply with legal, tax, or regulatory obligations.
- Resolve disputes and enforce agreements.
Data Security
We employ robust technical and organizational measures to safeguard your personal data, including:
- Encryption and secure storage.
- Access control and regular audits.
- Employee training on data protection best practices.
Your Rights
As a data subject, you have the following rights:
- Access and Correction: Request access to or correction of your personal data.
- Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
- Data Portability: Receive your data in a portable format.
- Objection and Restriction: Object to or request restriction of data processing.
- Withdraw Consent: Withdraw consent for data processing at any time.
- Lodge a Complaint: File a complaint with a regulatory authority, such as the Nigeria Data Protection Bureau (NDPB) or the relevant GDPR supervisory authority.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
Data Breach Notification
In the event of a data breach, we will:
- Notify affected individuals promptly.
- Report the breach to the relevant regulatory authorities within the required timeframe.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes and update the “Effective Date“ accordingly.
Contact Us
For inquiries about this Privacy Policy or to exercise your rights, please contact us:
Privacy Policy
Effective Date: January 1, 2023
Last Updated:December 30th, 2024
VDL Technologies (“we,“ “our,“ “us“) values your trust and is committed to safeguarding your privacy. This Privacy Policy outlines our general practices for collecting, using, and protecting your information when interacting with our websites, applications, and services. This policy focuses on broader privacy practices unrelated to specific legal frameworks. For personal data management aligned with regulatory requirements, refer to our Data Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to all non-personally identifiable information and general data collection practices during your use of our services. It does not address specific personal data handling governed by legal requirements like the Nigeria Data Protection Regulation (NDPR) or General Data Protection Regulation (GDPR).
Information We Collect
Information You Provide:
- Contact details such as name and email for general inquiries.
- Feedback and suggestions about our services.
Automatically Collected Information:
- Usage data, such as pages visited and interactions with features.
- Technical details, such as device type and browser settings.
How We Use General Information
We use the information collected to:
- Enhance the functionality of our websites and services.
- Provide a tailored experience to users.
- Develop insights into user behavior for service improvement.
Cookies and General Tracking
Our websites use cookies to:
- Ensure smooth operation and functionality.
- Provide analytical insights into website performance.
You can control cookie usage through your browser settings.
Third-Party Links
Our services may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage users to review their policies.
Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices. Updates will be posted with a revised “Effective Date.“
Contact Us
For questions or concerns about this Privacy Policy, please contact us at: